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FAQ

Faqs

Frequently Asked Questions

Does it use a standard power outlet? What is the electricity cost of arcade game machines?

We provide specific plugs according to customer requirements.

Yes, you can purchase related accessories from our company for products bought from us.

You can check the product details page or contact our sales staff.

We provide daily operation tips for our customers. If needed, please get in touch with the relevant salesperson.Answer Description

One-year warranty for non-human damage.Answer Description

We have our card system that can be installed on the game machines. For details, please contact [email protected].Answer Description

We offer both online and on-site after-sales services. Our dedicated service group provides online after-sales advice.Answer Description

By sea, land, or air. It depends on your requirements.Answer Description

Different products and quantities determine different production times. Generally, it takes about 30 to 35 days to complete a 40ft container of machines.Answer Description

Project analysis, regional division, product selection, two-dimensional site design, product provision, transportation, on-site commissioning assistance, and operational suggestions.

The budget depends on the site size, positioning, product selection, etc. If you already have a site layout, please contact our sales staff for relevant information. They will give appropriate advice based on your project situation.Answer Description

Family entertainment centers are extremely popular around the world, especially those that offer comprehensive entertainment facilities suitable for family leisure. They are well-received by players of all ages.Answer Description

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When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When will I receive the invoice for my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

How long will my order take to be delivered?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

Do I need to create an account to place an order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

Can I choose my currency I pay in?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.